Relentlessly investing in best practice people

MMC are New Zealand’s leading provider of full outsourced investment administration services for 30 investment managers and product providers and more than 70 groups of investment professionals with funds under administration in excess of NZ$100 billion.

The role

An exciting opportunity has come up in our Unit Pricing division for an experienced Unit Pricing Analyst or Fund Accountant to join us. This role is part of a business-critical team that requires the team member to take an active part in the day to day operational processes of the Unit Pricing.

This is a hands-on role that supports the fund administration services offered to our clients as well as other teams across the business and the perfect opportunity for someone to take the next step in their career.

Key responsibilities

• Prepare and review the unit prices of our clients’ investment funds, including the analysis of inputs to unit pricing and investigation of unexplained variance
• Prepare and review the taxable income of our client’s investment funds
• Support the team in ensuring all service delivery standards set for the unit pricing division are met
• Review daily reconciliations, investigating and clearing differences in a timely manner
• Improve efficiency within the team
• Contribute to the design and implementation of controls and processes that maintain a strong control environment and industry best practice
• Build and maintain strong relationships with internal and external clients including providing timely responses to queries
• Assist the team with supporting the controls assurance and financial statement audits
• Assist with the preparation and review of performance reporting and other reporting as required
• Cross-train with other team members and seek to grow and share your knowledge of fund administration
• Undertake other investment operations duties as reasonably required

About you

To be successful in this role, you will have an eye for detail, a curious mind and the initiative to challenge the status quo. A natural communicator, passion for excellence and drive to succeed will ensure you stand out from the rest.

This role would suit someone with 2 – 5 years experience in either unit pricing or fund accounting. Above average competency in the use of Excel, modelling and programming are essential.  Ideally, you will have a degree majoring in Economics, Finance or Accounting but we will consider others.

The ability to meet tight deadlines, multi-task and remain agile are also critical elements of this role.

In return for your dedication and commitment, we will offer you all the opportunities to advance your career and guide your professional development. As the close-knit team that we are, it is important you fit with our culture that values collaboration, hard work and fun!

If this sounds like you, please apply now through SEEK.

Key Responsibilities

• Prepare client application/withdrawal accounts reconciliations accurately on a daily basis.
• Preparation of other reconciliations and monthly/quarterly reporting as required.
• Ensure all reconciliation exceptions are cleared in a timely manner. Take the initiative in resolving and liaise with other staff to achieve this.
• Resolution of unreconciled items is your responsibility, including regular aged reporting of unreconciled items to Manager/Team Leader.
• Investigate and implement improvements to the accuracy and efficiency of the reconciliation process.
• Assist Manager/Team leader with new client transitions, new funds, fund closures, transitioning reconciliations to MMC’s NeXus system, development of further enhancements in the reconciliations area and general project implementation.
• Assist IT with system development and testing as required.
• Maintain and update processes and procedure documents applicable to your role for the MMC Reconciliations team.
• Ensure sufficient team members are trained to cover your role in your absence.
• Assist Team Manager in second reviews of daily processing, beneficiary set up and static data changes when necessary.
• Undertake other duties as reasonably required.
• Assist in ensuring that all service delivery standards set for the unit registry division are met.

About you

To be successful in this role, you will have an eye for detail, a curious mind and the initiative to challenge the status quo. A natural communicator, passion for excellence and drive to succeed will ensure you stand out from the rest.

This role would suit someone with strong experience in reconciliations within a financial services environment.  You will also need to be confident and experienced in the use of Excel. Ideally, you will have a degree majoring in Economics, Finance or Accounting but we will consider people with a strong reconciliations background with no tertiary qualification.

The ability to meet tight deadlines, multi-task and remain agile are also critical elements of this role.

In return for your dedication and commitment, we will offer you all the opportunities to advance your career and guide your professional development. As the close-knit team that we are, it is important you fit with our culture that values collaboration, hard work and fun!

If this sounds like you, please apply now through SEEK.

We have an opportunity for an experienced settlement and custody specialist to join our team. The role requires a hands-on approach to support the settlement services offered to MMC clients as well as other teams within the company. Ideally, we would expect the successful applicant to have had exposure to financial services in New Zealand or overseas.

Summary of the Role:

• Accurately record trades in our internal accounting system, conduct trade matching with counterparties and instruct Custodians by agreed deadlines
• Investigate and resolve any settlements issues that are identified and escalate to the manager when necessary
• Ensure all reconciliation breaks are investigated and cleared in a timely manner
• Assist with Corporate Actions entry and checking as and when required
• Ensure that all service delivery standards set for the settlements team are met
• Build and maintain strong relationships with internal and external clients

Qualifications and Experience:

• Experience working in a similar role in New Zealand or overseas
• Experience in Financial Services preferred
• Attention to detail and accuracy is crucial in this role
• Ability to use initiative and critical thinking
• Proven ability to understand and follow a process
• Good communication skills
• Working knowledge of Excel and Office suite

In return for your hard work and dedication, we offer a fun, inclusive and supporting environment. We are excited to support our people to grow their careers at MMC and be part of a culture of success. If this role is what you are looking for in your next step, please apply now and put your hat in the ring!

The role

An exciting opportunity has come up in our Wealth Administration division for an experienced Transfers Officer to join us. The purpose of this role is to provide custodial services to protect our clients’ assets, whilst operating within the MMC Ltd risk appetite at all times ensuring outstanding customer service and experiences.

The key responsibilities within these roles are to carry out all functions of transferring these assets including but not limited to reconciliations of holdings, handling queries received by MMC Wealth Administration clients, 3rd parties, and the handling of all documentation received from 3rd parties.

Key responsibilities

• Execute transfers to Fund Managers, Registries, Brokers, custody providers and/or end clients, adhering to strict timeframes.
• Timely and accurate processing of any transfers received once all documentation is in order.
• Completion of daily operational tasks. Provide a high level of accuracy and ensure accurate and timely completion of tasks relating to the operational needs of Aegis.
• Provide exceptional customer service by creating value in each customer interaction and focusing on the total customer experience. This includes active listening and proactively ask questions to understand their needs, create value and resolve issues in every interaction.
• Understand FMA Obligations. Maintain a strong understanding of our custodial obligations as per the FMA Rules. Maintain a strong understanding of our custodial and trustee obligations, ensuring adherence to all rules and regulations set by any governing bodies.
• You will support the daily function and operation of the Settlements and Trading teams by following standard operating procedures in conjunction with ensuring we are mitigating risks.
• Actively participate in and identify continuous improvement initiatives to streamline and improve current processes.
• Provide the Technical Services Team with any bugs or enhancements that may be required to perform your role better.
• To assist with testing as and when required to ensure that any upgrades to MMC’s Wealth Administration system have been tested from an operational perspective.
• Build strong relationships with key stakeholders within the MMC Wealth Administration Team and wider MMC group. Must create close working relationships with other MMC Wealth Administration internal teams (Relationships Manager, Technical Specialists) as well as Registries, Brokers, Fund Managers, ASB Securities and Wealth Operations.

About you

To be successful in this role, you will have an eye for detail, a curious mind and the initiative to challenge the status quo. A natural communicator, passion for excellence and drive to succeed will ensure you stand out from the rest.

This role would suit someone with 2 + years’ experience in financial market experience and a high level capability in understanding and processing complex functions (AML requirements, Asset Reconciliations). Above average competency in the use of Excel, Word and PowerPoint. Ideally, you will have a degree majoring in Finance or a similar relevant field.

The ability to meet tight deadlines, strong customer service experience, and ability to remain agile are also critical elements of this role.

In return for your dedication and commitment, we will offer you all the opportunities to advance your career and guide your professional development. As the close-knit team that we are, it is important you fit with our culture that values collaboration, hard work and fun!

This is an exciting opportunity to be part of our growth journey and accelerate your career within financial services.

The Client Operations Officer collaborates with our Client Success Managers (CSM) to deliver outstanding operational client services to our wealth and advisory clients and their end investors.

Key Responsibilities:

• To administer client portfolios ensuring that they are handled in a prompt efficient manner that meets MMC Wealth Administrations agreed service delivery standards for both clients and advisers. This role also offers technical support to our CSMs and advisers with respect to one-off processes and reporting.
• Providing advisers with information and solutions to assist them building their funds under management on the MMC Wealth Administration platform.
• Ensure procedures and authorisations are followed upon receipt of proper instructions.
• Deal with adviser and client queries and maintain outstanding customer service.
• Adhere to a risk management culture within the team to ensure MMC Wealth Administration complies with all relevant regulation.

About you:

• Experience working in either operations or client services with a love for being client centric and problem solving.
• Experience in financial services preferred.
• Attention to detail and accuracy is crucial in this role.
• You understand the importance of process and how to follow it, but you also welcome new ideas and better ways of doing things.
• Good communication skills with both internal and external stakeholders.
• Working knowledge of Excel and Office suite.

If this role is what you are looking for in your next step, please apply now  and we will be in touch.

The role

An exciting opportunity has come up in our Product and Technology team for an experienced Head of Quality and Delivery to join the fun of building and drive technology innovation forward to the benefit of New Zealand’s investment management community. We have got big dreams about how we can help accelerate our clients’ success and help New Zealand investors prepare for the future. This role is crucial for supporting our squads and driving high quality standards into our Technology Products and adopting modern ways of working. It is also key to supporting our culture as we focus on “earning trust daily” by speeding up feedback loops and delivering value early and often.

The key responsibility for this role is to lead the continuous improvement of quality in our products and ways of working. The role aims to create a learning culture and safe working environment that values diverse and empowered teams.

Key responsibilities

• Build and lead the quality and delivery capabilities in the technology squads that design and develop MMC’s platforms, portals, and associated applications.
• Lead the development and rollout of new ways of working at MMC (eg: Agile practices, BDD).
• Develop and improve the heartbeat of how teams work and interact with each other, through daily, weekly, fortnightly, monthly and quarterly events and ceremonies.
• Develop and improve the mechanisms for making work visible, constraining WIP and using metrics to monitor health and drive improvement.
• Enable outcome focused and active collaboration between engineering teams and subject matter experts (BDD).
• Deeply understand how we deliver value and how we might improve that in the future.
• Promote a “shift-left” organisational culture by enabling “test-first” practices (TDD), quality and security early and often in the CI/CD flow (DevSecOps).
• Delivering Quality Products – instilling and maintaining a focus on how quickly the teams are learning and how we can improve the product, the team and the platforms and apps we are developing.
• Help teams develop and measure performance metrics (both qualitative and quantitative) for value, flow and quality of deliverables.

About you

To be successful in this role, you will need to be curious, challenge the status quo and be able to coach teams and individuals on their own improvement journey. You will be a strong communicator, have a passion for helping teams and individuals to learn and improve and have the drive to take the initiative, always pushing forward and helping others.

This role would suit someone with at least five years’ experience in financial services, in roles that span both quality and ways of working.  Ideally, you will be able to evidence your learning and experience in software quality plus deep knowledge and experience in the various flavours of Agile (e.g. Scrum and Kanban).

The ability to coach and communicate, practice servant leadership and have high empathy with others are also critical elements of this role.

In return for your dedication and commitment, we offer you the opportunity to advance your career and develop cutting edge skills in a fast growing financial technology and services sector. As the close-knit team that we are, it is important you fit with our culture that values collaboration, hard work and fun!