14 December, 2020

MMC to launch a New Zealand first investor experience for their clients

MMC, New Zealand’s leading provider of investment administration services to over 100 investment managers, product providers and investment professionals, today announce their plans to launch a new service offering, MMC Digital & Insights, exclusively for its fund and wealth administration clients in the second quarter of next year. 

By leveraging technology and data, MMC Digital & Insights will equip MMC’s clients with powerful digital tools and data insights to help them deliver a seamless multi-channel experience to their investors. 

Vedran Babic, MMC’s CEO, says: "The service innovation was driven by our clients to deliver more accessible, information-rich services to their investors".

“Investors’ expectations have changed – not only do they want to feel more in control of their investments, they want to feel familiar with and have similar access to the functionality and experiences they have with other brands using smart technology”, comments Babic.

Babic continues: “We can help our clients deliver this experience to their investors by offering seamlessly integrated digital tools that are quick and easy to deploy. Along with the creation and delivery of data-driven actionable insights, this will help our clients’ investors make more informed investment decisions.”

MMC have established a focused internal digital team to drive the development of the new service and have partnered with Data Insight, New Zealand’s leading data analytics agency, to deliver the new value proposition. 

Claire Bonham Holden, CEO at Data Insight, says: “Data Insight is excited to be partnering with MMC that are future thinking, innovative and understand the power of data driven decision making and the value that it can bring."

Benefits of the new service will include:

  • Enhanced investor engagement enabling targeted and timely responses for better investment outcomes, including member education requirements for KiwiSaver default providers
  • Comprehensive business management through real-time dashboards to support informed investment decisions and risk balancing
  • Improved efficiency and controls through automation via digital tools and APIs
  • Holistic reporting and transactional capability
  • Integrated insights into a firm’s digital strategy to enrich the overall value proposition and user experience

“MMC’s vision is to be the engine that drives the success of the investment sector. We are excited to take a further step towards realising this vision by delivering a competitive edge to our clients and creating a pathway for innovation”, adds Babic.

For further information, please contact:

Nicola Tait, Chief Client Officer
Email: ntait@mmcnz.co.nz
DDI: 09 557 1484

About MMC

Behind the scenes powering their clients’ success is where MMC are at their happiest.

Since 2005, MMC have provided outsourced investment administration services to the New Zealand investment sector.

Auckland-based MMC now have over 150 staff and administers combined funds of around $90 billion for approximately 100 clients who range from investment managers, to product providers and groups of investment professionals.

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